Telemedicine

Telemedicine services are provided through Teladoc. This program is provided at no cost to employees and their covered dependents enrolled in one of the Authority’s Health Plans. This benefit is a convenient alternative to urgent care or emergency room visits for non-emergency medical issues. You can access U.S. board-certified physicians in internal medicine, family practice, emergency medicine or pediatrics who resolve most non-emergency medical issues via phone or online video with no copay. The physician can diagnose and prescribe medication, if medically necessary, electronically to the pharmacy of choice.

There is no Consultant co-pay required when you use Teladoc services if you enroll in either the PPO or EPO health plan. However, there is a $55 Consultant co-pay when you or a covered dependent access Teladoc services if you enroll in the HDHP.

You must register on the Teladoc website or call customer service and complete a profile for yourself and each covered dependent to use the plan. You can access Teladoc online at www.teladoc.com or call at 1-800-835-2362 to complete a profile.